Welcome to the CCW Bug Report Hub, your dedicated space to help us perfect and enhance your experience within the CoCreation.World platform. Whether you’re encountering a glitch in our forum, experiencing issues on the website, facing email troubles, navigating a feature tool, or exploring our 2D Metaverse, we’re here to listen and learn from your feedback.
How It Works:
- Share detailed descriptions of any friction or problem you encounter.
- Our team is committed to investigating each report promptly and implementing improvements.
- Stay updated with real-time progress and solutions.
Bad Bug Report Example:
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- Subject: Something’s Wrong
- Description: “The website doesn’t work. Please fix it.”
Why it’s not helpful: This report is too vague and lacks specific details, making it difficult for the team to identify and address the problem.
Good Bug Report Example:
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- Subject: Error While Logging Into 2D Metaverse
- Description:
- Issue: When attempting to log into the 2D Metaverse, the screen freezes and displays an error message saying “Connection Failed.”
- Steps to Reproduce:
- Go to the CCW homepage.
- Click on “Enter Metaverse.”
- Enter login credentials and click “Submit.”
- Expected Outcome: Successful login and entry into the Metaverse.
- Actual Outcome: Screen freezes, and the error message appears.
- Browser/Device: Using Google Chrome on a Windows 10 laptop.
- Additional Information: Noticed this issue after the latest platform update on [date].
Why it’s helpful: This report provides clear details, including the issue, steps to recreate it, the expected and actual results, and additional information that can help the team diagnose and resolve the problem efficiently.